##################### Generic Music on Hold ##################### :ref:`Music on Hold` will be played when the user holds the call and the other member waits until the call is resumed. If a vPBX client has defined a music on hold, it will be played. Otherwise, the one defined by the brand administrator in this section. If none of this is configured, a global music will be played. Multiple files can be added to be played as Music on Hold. The system will choose them randomly for each call. .. warning:: IvozProvider will play MOH only for vPBX and Residential clients. Remaining client types don't have MOH capabilities as their calls don't traverse any Application Server. .. note:: Residential client listen the MOH defined by the brand operator in this section. If none is configured, a global music will be played.