.. _retail_ddis: #### DDIs #### DDIs are the external entry point from DDI Providers to Retail Clients that can be routed through Retail Accounts. .. note:: No call-forwarding feature with external call filters in retail clients. ***************** Retail DDI routes ***************** Retail DDIs can only be routed to a :ref:`Retail Accounts ` .. hint:: Routing a DDI through a Retail account will allow to place external calls from that account presenting that DDI as origin. ***************** Retail Recordings ***************** If Retail Client has *Recordings* feature enabled, DDIs can also record incoming and/or outgoing calls.