Routing tags

In most scenarios, Brands administrators are responsible for configuring Carriers and Outgoing Routings to provide connectivity for their clients. But in some cases, clients want to choose the outgoing routing to use per call.

A Routing tag is a code that will prefix the destination number when placing calls to IvozProvider and allow clients to choose different routes for same destinations.

Add/Edit/Delete a routing tag

Routing tag definition only implies these two fields:

Name
Name used for referencing (e.g. “Premium”)
Tag
Prefix itself

Important

Tag must have this format: from 1 to 3 digits ended by # symbol.

Using routing tags

Once created, routing tags can be used in three different sections:

  • In client edit screen, to allow a client to use a routing tag.

Error

Using a non enabled routing tag will cause the call to be declined.

  • In Outgoing routings to modify the way those calls are routed.
  • In client - rating profiles association, so that different routes imply different billing.

Important

Route tags are only available to wholesale and retail clients at the moment.