IvozProvider Official Documentation

Basic Concepts

• Introduction to IvozProvider
  • About this document
  • Getting help
  • What is IvozProvider?
  • What is inside IvozProvider?
  • Who should use IvozProvider?

• Platform general architecture

• Platform roles
  • Global administator role
  • Brand andministator role
  • Company administator role
  • Final user role

Minimum Configuration

• Initial Installation
  • Installation Types
  • Minimum requirements
  • Debian packages install
  • Automatic ISO CD image
  • Extra components

• Making internal calls
• Receive external calls
• Making external calls

Advanced Configuration

• PBX Features
  • Extensions
  • Terminals configuration
  • Call ACL Control
  • Users configuration
  • Friends
  • Music on Hold
  • Locutions
  • Outgoing DDI Rules
  • External Call filters
  • Match Lists
  • Route locks
  • Conditional routes
  • Hunt groups
  • Queues
  • Interactive Voice Response (IVR)
  • Conference rooms
  • External DDIs
  • Call pickup
  • Additional services
  • Call recording
• Retail Clients
  • Retail Accounts
  • Retail DDI filters
  • Retail DDIs
  • Call recording
  • Virtual Fax System

• Billing and Invoices
• Terminal provisioning
• Virtual Fax System
• User Portal

Security and Maintenance

• Security elements
  • Firewall
  • Authorized company IP ranges
  • Anti-flooding
  • Concurrent call limit
• Maintenance and troubleshooting
  • Analyzing SIP traffic
  • Log viewer