Faxes

IvozProvider includes a simple but efficient virtual faxing solution that allows:

  • Sending PDF files via Fax.
  • Receiving faxes through email or check them through the web portal.

Error

IvozProvider uses T.38 for both sending and receiving faxes. Brand Operator must use peering contracts that have support for it.

Creating a virtual fax

These are the fields that turn up when we create a new fax:

Name
Used by remaining section to reference a fax
Email
Email address when we want to receive incoming faxes (if we check ‘Send by email’)
Outbound DDI
DDI used as source number for outgoing faxes

To receive faxes in this DDI, we need to point it to our new fax in the section DDIs.

Brand Operator can choose one or more Outgoing Routings for sending faxes.

Note

load-balancing y failover logics described in Outgoing Routings apply to faxes too.

Important

If no fax-specific route is defined, faxes will be routed using standard call routes.

Sending a fax

Sending a fax is an easy task that is done through List of outgoing faxfiles subsection.

First, we upload de PDF file and set the destination. When we save the entry, the list shows the fax and its status.

Incoming faxes display

Apart from being received by mail, faxes can be watched and downloaded within the web portal too in List of incoming faxfiles subsection.