At this point, we are looking forward to make our first outgoing call with our new IvozProvider, we may have even tried to call with current configuration but...

No rating plan, no call

Just the way we warned when we described the duties of the brand operator, the brand operator is responsible for making all the needed setup so that IvozProvider is able to bill all external calls.

Note

Billing a call is the action of assigning price to a call that implies cost.

IvozProvider checks live that a call can be billed when it is established to avoid placing calls that imply cost but won’t be billed because Brand Operator, due to a mistake, hasn’t assigned a price.

Error

If a call can’t be billed, IvozProvider won’t allow its establishment.

Creating a rating plan

Brand Configuration > Billing > Destination section is empty by default, as opposed to routing patterns section, that has all the 254 countries of the world. The reason is that one destination rate will usually imply lots of pattern per country (GSM networks, especial numbers, mobile numbers, fixed lines, etc.).

In most of the cases, this section data will be imported from CSV provided by your VoIP provider, but for our test we will create it manually:

  • Create a destination with ‘+34’ for Spain.
  • Create a destination rate and insert a price for Spain destination.
  • Create a rating plan that includes that destination rate.

Assign rating plan to client

The last step is assigning that rating plan to democompany following the indication here.