Services

There are special services that can be accessed by calling to some codes from the terminal.

Peligro

Services defined in this section are not accessible during a conversation. They are activated by calling the codes, not using DTMF codes while talking.

There are the following special services available in the section Global configuration > Services:

Direct pickup

This service allows capturing a ringing call from another terminal by calling the code followed by the extension from the target user.

Group pickup

This service allows capturing a ringing call for any terminal whose user is part of one of the capturer pickup groups.

Check voicemail

This service allows checking the user’s voicemail using an interactive menu from which new voicemails can be listen, deleted, etc. This is an active alternative to receive voicemails via the email. Since 1.4, this service allows optional extension after the service code to check another users voicemails. Users can protect their voicemail using the internal menu options.

Record locution

This service allows any user to record their client’s locutions by dialing an special code. Voice instructions will be provided in the user’s language.

Open Lock

Calling this service code will set route lock status to ‘Opened’ (see Route locks).

Close Lock

Calling this service code will set route lock status to ‘Closed’ (see Route locks).

Toggle Lock

Calling this service code will change the current status of the lock (see Route locks).

Inconditional call forward

Calling this service code will change the current status of inconditional call forward (only available for residential clients, see Residential device call forward settings).

Busy call forward

Calling this service code will change the current status of busy call forward (only available for residential clients, see Residential device call forward settings).

No answer call forward

Calling this service code will change the current status of no answer call forward (only available for residential clients, see Residential device call forward settings).

Unreachable call forward

Calling this service code will change the current status of no answer call forward (only available for residential clients, see Residential device call forward settings).it di

As soon as new services are implemented into IvozProvider, they will be listed in this section.

Atención

This section lists the available services and the default codes when a new brand is created.

Consejo

Changing the default code in this section will only affect new created brands.