DDIs

DDIs are the external entry point from DDI Providers to Retail Clients that can be routed through Retail Accounts.

Note

No call-forwarding feature with external call filters in retail clients.

Retail DDI routes

Retail DDIs can only be routed to a Retail Accounts

Hint

Routing a DDI through a Retail account will allow to place external calls from that account presenting that DDI as origin.

Retail Recordings

If Retail Client has Recordings feature enabled, DDIs can also record incoming and/or outgoing calls.