Active calls

This section allows client administrator view current active calls.

Warning

Calls involving any user, friend, retail account, residential device or wholesale client will be shown, no matter they are internal or external.

These are columns shown:

Duration

Show call establishment duration during establishment and call duration during ongoing call. It also shows direction (inbound/outbound) and call state information, as explained here.

Owner

User, friend, retail account, residential device or wholesale client involved in given call.

Party

Remaining participant of given call. It gets updated to show current party (in transfers and diverted calls).

Note

There will be one entry per entity involved. This means that a standard internal call will be shown in two different rows: one outbound call for calling user and one inbound call for called user.