Outgoing Routing configuration

We already have our test call categorized as a call within the Routing pattern ‘Spain’. In addition, we also have a Routing pattern group including ‘Spain’, called ‘Europe’.

Now we have to tell IvozProvider that calls to ‘Spain’ or ‘Europe’ should be established through our new Carrier.

To make this assignment, we use the section Brand Configuration > Routing > Outgoing routings:

• Client: “Apply to all clients” (or just democompany).
• Type: pattern.
• Destination pattern: Spain.
• Route type: static.
• Carriers: our new carrier.
• Priority: 1
• Priority: 1

For more information about routing and load balancing check Outgoing Routings section.