Rating plans

Rating plans describe how calls are rated for different destinations at different times of the day.

Rating plan definition

Destination Rates are grouped using Rating plans. This offers the possibility to have base pricing data and customize some destinations with different prices at different times of the day.

This are the fields that define a Rating plan:

Name

Name that will be use to reference this rating plan.

Description

A field to enter additional information. Not used anywhere.

Currency

All destination rates grouped must use this currency.

Tip

Rating plan names appear on final clients’ invoices, choose something with commercial sense.

Adding Destination rates to Rating Plan

Rating plans group several Destination Rates to allow flexible configuration that rate destinations differently at different times of the day (List of destination rates subsection).

Destination rate

Adds selected destination rate to rating plan

Weight

If a given call can be billed with more than one destination rate within the rating plan, it will be billed using the one with highest weight.

Timing type

Should this association apply always or just at given times of the week?

Tip

Weight allows having a general Destination rate and concrete the price of a specific destination in another destination rate with higher weight (free cell phone calls, for example).

Warning

A rating plan MUST be capable of rating calls 24x7. Adding the timings of all destination rates in a rating plan MUST cover every moment of the week.

Checking Rating plans

To check the configuration so far we can Simulate a call from the rating plans list.

We introduce the destination number in E.164 format, and we can check the price every rating plan on the list will charge for that call.

Tip

Rating plans can be linked to both Clients (for price calculation) and Carriers (for cost calculation).

Assigning rating plans to clients

An specific rating plan can be linked to multiple clients.

In the section Brand configuration > Virtual PBXs (Residential, Retail and Wholesale) we select List of Rating Plans subsection.

Note

Every Rating plan has an activation time and only one can be active for each client at a specific moment (the one whose activation time is nearer in the past).

Simulating a call of a specific client

In this list we can also simulate a call for a given client like we did previously in the rating plan list and check the price it will imply. This way, we can be sure that the configuration is ok.

Tip

Active rating plan of a given client will be used to set Price for its calls.

Assigning rating plans to carriers

An specific rating plan can be linked to multiple carriers to calculate cost of calls (see Cost calculation).

In the section Brand configuration > Providers > Carriers we select List of Rating Plans subsection.

Note

Every Rating plan has an activation time and only one can be active for each client at a specific moment (the one whose activation time is nearer in the past).

Simulating a call of a specific carrier

In this list we can also simulate a call for a given carrier like we did previously in the rating plan list and check the price it will imply. This way, we can be sure that the configuration is ok.

Tip

Active rating plan of a given carrier will be used to set Cost for calls established using it.