Outgoing DDI configuration

Before placing our first outgoing call, it would be desirable to choose the number that the callee will see when the phone rings, so that he can return the call easily.

To achieve this goal, we have to configure our DDI as Alice’s outbound DDI, because she will be the chosen one to place our first outgoing call.

We can set this up editing Alice in Client Configuration > Users. If this change is made by brand operator or global operator, he must emulate the corresponding client previously.

Tip

We could have set the same DDI as Default Outgoing DDI at client level, editing democompany client.

Error

Calls from users without an outgoing DDI will be rejected by IvozProvider.