Once we have an agreement with a DDI provider and we have configured it in the previous section, only two task are pending:

Configuring an external DDI

The brand operator, responsible of these peering agreements with VoIP providers, has the task to create the DDIs for each client.

Notice that in order to access this section, the brand operator (or god) must have emulated the proper client and access the menu section Client Configuration.

Attention

Section Client configuration > DDIs is different when the client administrator access than the displayed data when a global or brand administrator does. Client administrator are unable to create or delete DDIs, just edit the one created by the brand or god administrator.

Taking into account these concepts, we create a new DDI and fill the required fields.

For detailed information about configuration fields, check DDIs section.

Configure incoming routes

In the previous section, we have created the DDI and configure it (pointing it to user Alice), but the most common procedure is that the brand operator just creates the DDI while the client administrator, using the same section, configures it choosing the correct route (user, hunt group, etc.), calendars filters and so on.

Note

At this point, calling the number of the configured DDI will make the Alice phone ring.