Generic Music on Hold

Music on Hold will be played when the user holds the call and the other member waits until the call is resumed.

If a vPBX client has defined a music on hold, it will be played. Otherwise, the one defined by the brand administrator in this section. If none of this is configured, a global music will be played.

Multiple files can be added to be played as Music on Hold. The system will choose them randomly for each call.

Warning

IvozProvider will play MOH only for vPBX and Residential clients. Remaining client types don’t have MOH capabilities as their calls don’t traverse any Application Server.

Note

Residential client listen the MOH defined by the brand operator in this section. If none is configured, a global music will be played.