Call ACLs

The Call ACLs determines what users can call to external numbers.

Attention

The internal extensions (the ones listed in Extensions) are allowed to all users, the Call ACLs only apply to external numbers. Calls to friends extensions are considered internal too, no call ACL is needed.

The Call ACL setup has two different parts:

  • Classify the call in different types based on match lists:

    • Brand level: Brand Configuration > Generic Match Lists
    • Client level: Client Configuration > Match Lists

  • Choose policies for groups of patterns: Client Configuration > Call ACLs

Call ACL Matchlists

The destination number is matched against the ACL MatchLists to determine the call permission.

Note

Brand matchlists can be used by any of its clients, so most common ACL Patterns (p.e. country prefixes) can be reused easily.

For more information of how MatchLists patterns are created, please refer to section Match Lists.

Error

Regular expressions of Match List patterns must be in E.164 format and plus symbol must be escaped (e.g. ^\+34 for all spanish numbers).

Call ACL

When a new Call ACL is created, these two fields turn up:

Name
Used to reference this Call ACL.
Default policy
If no rule matches, this ACL will deny the call or allow it?

After creating the Call ACL we can edit it to add the required rules:

  • Rules to deny some specific destinations.
  • Rules to allow some specific destinations.

Note

The metric determines the evaluation order of the rules.

Assign Call ACLs

Created Call ACLs can be assigned to:

  • Friends through Call ACL parameter.
  • Users through Call ACL parameter.