Call RegistryΒΆ

Call Registry section shows the calls of the whole telephony platform and it is present in three different levels:

  • Main management > Call Registry
  • Brand configuration > Call Registry
  • Company configuration > Call Registry

Each section filters calls conveniently.

Main management (god)

Lists all the calls of the platform, showing which brand and company they belong to:

../_images/call_registry_god.png

Brand level

Lists all the calls of the currently emulated brand, showing which company they belong to:

../_images/call_registry_brand.png

Company level

Lists all the calls of the currently emulated company:

../_images/call_registry_company.png

Note

CSV export makes possible to download the list for its later analysis.

Hint

If you choose one specific call, additional information is shown. This additional information is dependant of the current level (god, brand or company) and shows details about call transfers, call forwards, etc.